Terms & Conditions

Terms & Conditions

Thank you for visiting our website. If you continue to browse and use this site you are agreeing to comply with and be bound by our Terms of Service and the following Terms & Conditions which together with our privacy policy govern Shanagarry Potters relationship with you in relation to this website.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes

You can review the most current version of the Terms of Service at any time at this page.

Please note that If you do not agree to the terms & conditions of use then please refrain from using our website.

Legal Identity

Shanagarry Potters is a trading name of Spirit Design Ltd. We also trade as Stephen Pearce/Stephen Pearce Pottery/The Shanagarry Pottery. We are registered in Ireland under company number  485515. Our registered office and main trading address is The Old Pottery, Shanagarry, Co. Cork. P25 VK82. Ireland. Our VAT number is IE9754442S.

Ownership of rights

All rights, including copyright, in this website are owned by or licenced to Spirit Design Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.


In order to make a purchase through the Shanagarry Potters website or to use some of the services or features made available to you on our website you may be required to register. When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number and email address, which is true, accurate, current and complete in all respects. Should any of your registration information change in future you are required to amend your personal online account immediately. We may change registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

Accuracy, Errors or Omissions

Every care has been taken in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. We reserve the right to amend these details as and when required. Please not that pictures may not be to scale; always check dimension. Colours are reproduced as accurately as possible, however, as with all photography; there may be some slight variation.

Ordering errors

You are able to correct errors on your order up to the point at which you click on ‘Compplete Order’ on the Shopping Cart page of our ordering process.

Delivery charges

Delivery can be made to the countries listed in our checkout section. If your country is not listed please contact info@shanagarrypotters.com.

We will deliver orders in accordance with the delivery rates detailed on our Delivery page. Whenever referred to, work days exclude Saturday, Sunday and Bank Holidays. Please note that delivery timescales are indicative only.

We reserve the right to change our shipping charges in line with costs.

Acknowledgement and acceptance of your order

We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfill your order following this acknowledgement, we will contact you by email or telephone advising you of this. Our acceptance of your order will take place upon dispatch of the product(s) ordered. If you require any information concerning your order please email us at info@shanagarrypotters.com quoting your order number.

Alternatively go to My Account to access your order information. We may not accept your order if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time, at our discretion.


All orders are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Certain items are not available for delivery to the USA. We reserve the right to refund payment taken for any of these items ordered for delivery to the USA. We may not always be able to deliver to the Channel Islands, the Isles of Scilly, the Isle of Man and certain other locations and reserve the right to refund payment if this is the case. If you are in any doubt about shipping to your location please contact us in advance of placing your order.


You should inspect the products upon receipt and check that everything specified is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you cancel your order in accordance with your cancellation right and/or you return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the goods at a later date.

Payment & Price

Payment can be made by any of the following methods; Visa, MasterCard, and American Express cards. You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of the your payment card refuses to pay or does not for any reason authorise payment, we will not be liable for delay or non-delivery of goods.

The price of the Products and our delivery charges will be as quoted on our site except in cases of obvious error, and these charges may change from time to time.

All Product prices shown on the Website are inclusive of any applicable Irish VAT. This means that the total price you pay for the Product is always the same, regardless of whether or not Irish VAT is chargeable on our sale of the Product. Where you have requested delivery to Republic of Ireland or EU address, the price paid for the Product will include Irish VAT where applicable. Where you are not an Irish resident and you have requested delivery to a non-EU address, the Products will normally be zero-rated and not subject to Irish VAT, but the price paid by you for the Products will remain the same as shown on the Website

Prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced.  If the correct price for a Product is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error.

Payment for all Products must be by credit or debit card or via Paypal.   We will take payment when we receive your Order, but any such charge shall be refundable in the event that your order is either cancelled or refused in accordance with these terms of supply.

Legally binding contract

Please remember that when we accept your submitted order for goods on this website, there will be a legally binding contract.

Cancellation rights

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receiving the goods (with the exception of personalised and food items). Personalised and food items can only be returned or exchanged if faulty. If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding return delivery cost). If a Product is damaged or faulty please contact us and we will organise a replacement or refund. For further details of how to return goods please see our returns policy. Where goods are delivered to a third party you may exercise your right to cancel if you are able to returns the goods to us. See Returns for further details.

If you wish to cancel your order before despatch, please contact info@shanagarrypotters.com immediately.


Risk & Title

We retain the legal ownership of all goods until full payment has been made by you and received by us and legal ownership of the goods will immediately transfer back to us if we refund any payment for the goods to you. Risk in the goods transfers to you upon delivery.


Promotions that apply to orders over a certain value relate to the goods value of the order, excluding delivery and other charges.

Where a free gift is included in a promotion, only one free gift is offered per customer. Free Shipping promotions apply to orders for delivery to Ireland, the United Kingdom (excluding Channel Islands) and the US, and are capped at a shipping cost of €50 per customer. Please contact info@shanagarrypotters.com for details of how the promotion applies to other territories or to your particular order if you are unsure.

All promotional activity is subject to availability of stock.

Cookie Policy

Cookies are small text files that are placed on your computer or mobile phone when you browse websites, including stephenpearce.com. All websites using cookies are obliged by the EU e-Privacy Directive of May 2011 to seek visitor's permission, although if the settings on your browser are set to accept cookies we take this, and your continued use of our website, to mean that you consent to their use.

Our cookies are used to:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
  • Make our shopping bag and checkout work
  • Determine if you are logged in or not
  • Remember your search settings
  • Remember if you have accepted our terms and conditions
  • Show you which pages you have recently visited
  • Allow you to add comments to our site
  • Allow us to compile anonymous visitor statistics through the use of Google Analytics, and therefore improve the service we provide

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pay sales commissions

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our website and a large proportion of the world’s websites as cookies are a standard part of most modern websites.